Terms & Conditions

1. Research Use Only

All products sold by The Briar Rose Company LLC (“The Briar Rose Co.,” “we,” “us,” or the “Company”) are supplied strictly for laboratory research use only (“RUO”) and are not for human or animal consumption. Products are not drugs, dietary supplements, cosmetics, medical devices, or food. By purchasing, you represent that you are acquiring products solely for lawful, legitimate research purposes and not for any use described in Section 4.

2. Eligibility & Qualified-Researcher Representation

You must be 21 years of age or older to purchase. By placing an order you affirm that you are 21 or older.

You further represent and warrant that you are a qualified researcher or professional affiliated with a bona fide research institution, laboratory, university, or commercial entity engaged in lawful research, and that you are acquiring products solely for research use consistent with these Terms.

The Company may, at its discretion, request documentation reasonably verifying your affiliation, credentials, or research purpose. You must provide such documentation within five (5) business days of request; if you do not, the Company may cancel the order before it ships and refund the full amount to the original payment method.

3. No Medical Claims

Our products are not intended to diagnose, treat, cure, or prevent any disease. The Briar Rose Co. is not a pharmacy, a compounding pharmacy, a physician, or an FDA-approved or FDA-registered manufacturer, and products are not evaluated or approved by the FDA. Nothing on this site, in our materials, or in any communication is medical, veterinary, or professional advice.

4. Prohibited Uses & Zero-Tolerance Policy

You agree not to use, and not to represent any intent to use, any product for any of the following (a non-exhaustive list):

• Human or animal consumption, ingestion, injection, or any in-vivo administration;
• Diagnostic, therapeutic, clinical, cosmetic, or performance/aesthetic purposes;
• Compounding under Section 503A or 503B, or any pharmacy or drug-manufacturing purpose;
• Any consumer, agricultural, or commercial end use; or
• Educational or demonstration use involving human or animal subjects.

Zero tolerance. Any communication or conduct suggesting an intended non-research use, or a use prohibited above, may result in immediate order cancellation and a permanent, non-appealable ban recorded in the Company’s internal restricted-purchasers list and checked against all future orders.

5. No Resale or Distribution

Products are sold for your own research use. You agree not to resell, redistribute, repackage, or transfer products to any third party.

6. Handling & Storage

You are solely responsible for the safe handling, storage, and disposal of all products in accordance with the Safety Data Sheet (SDS) and any storage guidance provided, including refrigeration immediately upon receipt where indicated. Products must be handled only by trained personnel in an appropriately equipped research setting. The Company has no liability for any outcome arising from improper handling, storage, or disposal.

7. Orders, Pricing & Availability

All orders are offers to purchase, subject to acceptance and availability. We may refuse, limit, or cancel any order — including where we believe it violates these Terms or applicable law, or where product is unavailable. Prices are in U.S. dollars and may change without notice. You are responsible for any applicable taxes.

8. Shipping

We ship only within the United States via UPS or FedEx. We may decline to ship to any address we deem high-risk or non-compliant, and we do not ship to freight forwarders or for export.

9. Returns & Refunds

All products are supplied for Research Use Only. All sales are final: we don’t accept returns or exchanges, and refunds are issued only when an order is cancelled before it ships, as described in our Refund and Returns Policy.

If something is wrong with your order, such as damaged or incorrect items or a package that doesn’t arrive, email [email protected] with your order number and we’ll review it.

10. Disputed Charges

If there is a problem with your order, please contact us first at [email protected]. Most issues, including damaged, incorrect, or missing items, are resolved faster that way than through a bank dispute. Nothing in these Terms limits any right you have under law to dispute a charge with your card issuer.

If you dispute a charge for an order that you authorized and that was delivered as described, we may (a) close your account and decline future orders; (b) provide your order details, the acknowledgments you gave at sign-up and checkout, and delivery confirmation to your card issuer; and (c) to the extent permitted by law, seek to recover the disputed amount.

11. Electronic Acknowledgments & Records

The checkout form requires three acknowledgments, each ticked separately, before an order can be placed: that you are at least 21 years old; that these products are sold exclusively for laboratory research use and are not for human or animal consumption; and that all sales are final under our Refund and Returns Policy. You consent to transact electronically. Your age and research-use acknowledgments and the time they were given are recorded with your order, and your acknowledgments together with these Terms constitute a binding agreement.

12. Limitation of Liability

To the maximum extent permitted by law, the total aggregate liability of The Briar Rose Company LLC for any claim arising out of or related to a purchase is limited to the lower of (a) the purchase price of the specific product giving rise to the claim, or (b) $500. In no event shall we be liable for any indirect, incidental, consequential, special, or punitive damages.

13. Indemnification

You agree to indemnify, defend, and hold harmless The Briar Rose Company LLC and its members, officers, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use, handling, storage, or disposal of any product, your breach of these Terms, or your violation of any law.

14. Dispute Resolution; Arbitration; Class-Action Waiver

Informal resolution first. Before commencing any arbitration or proceeding, you agree to contact us in writing at [email protected] and attempt to resolve the dispute informally for at least thirty (30) calendar days. A claim filed before completing this step may be dismissed, and the filing party may bear the other party’s resulting costs.

Binding arbitration. Any dispute not resolved informally shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules, seated in Texas. Class-action waiver. All disputes shall be brought only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

15. Governing Law & Venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. Subject to Section 14 (Arbitration), the exclusive venue for any permitted court proceeding shall be the state and federal courts located in Collin County, Texas, and you consent to their jurisdiction.

16. Affiliate Program

The Company may, at its discretion, operate an affiliate or referral program under a separate Affiliate Program Agreement and Affiliate Guidelines. Any affiliate participation is governed by those separate terms, which require full FTC disclosure of the affiliate relationship and prohibit any medical, therapeutic, or outcome claims. No affiliate is authorized to make representations on the Company’s behalf beyond materials the Company provides. No affiliate program is currently active.

17. Changes; Severability; Contact

We may update these Terms from time to time; the version in effect at the time of your order governs that order. If any provision is held unenforceable, the remaining provisions remain in full force. Questions and notices: The Briar Rose Company LLC — [email protected].