1. Research Use Only

All products sold by The Briar Rose Company LLC (“The Briar Rose Co.,” “we,” “us,” or the “Company”) are supplied strictly for laboratory research use only (“RUO”) and are not for human or animal consumption. Products are not drugs, dietary supplements, cosmetics, medical devices, or food. By purchasing, you represent that you are acquiring products solely for lawful, legitimate research purposes and not for any use described in Section 4.

2. Eligibility & Qualified-Researcher Representation

You must be 21 years of age or older to purchase. By placing an order you affirm that you are 21 or older.

You further represent and warrant that you are a qualified researcher or professional affiliated with a bona fide research institution, laboratory, university, or commercial entity engaged in lawful research, and that you are acquiring products solely for research use consistent with these Terms.

The Company may, at its discretion, request documentation reasonably verifying your affiliation, credentials, or research purpose. You must provide such documentation within five (5) business days of request; if you do not, the Company may cancel the order and issue a refund of amounts paid.

3. No Medical Claims

Our products are not intended to diagnose, treat, cure, or prevent any disease. The Briar Rose Co. is not a pharmacy, a compounding pharmacy, a physician, or an FDA-approved or FDA-registered manufacturer, and products are not evaluated or approved by the FDA. Nothing on this site, in our materials, or in any communication is medical, veterinary, or professional advice.

4. Prohibited Uses & Zero-Tolerance Policy

You agree not to use, and not to represent any intent to use, any product for any of the following (a non-exhaustive list):

Zero tolerance. Any communication or conduct suggesting an intended non-research use, or a use prohibited above, may result in immediate order cancellation and a permanent, non-appealable ban recorded in the Company’s internal restricted-purchasers list and checked against all future orders.

5. No Resale or Distribution

Products are sold for your own research use. You agree not to resell, redistribute, repackage, or transfer products to any third party.

6. Handling & Storage

You are solely responsible for the safe handling, storage, and disposal of all products in accordance with the Safety Data Sheet (SDS) and any storage guidance provided, including refrigeration immediately upon receipt where indicated. Products must be handled only by trained personnel in an appropriately equipped research setting. The Company has no liability for any outcome arising from improper handling, storage, reconstitution, or disposal.

7. Orders, Pricing & Availability

All orders are offers to purchase, subject to acceptance and availability. We may refuse, limit, or cancel any order — including where we believe it violates these Terms or applicable law, or where product is unavailable. Prices are in U.S. dollars and may change without notice. You are responsible for any applicable taxes.

8. Shipping

We ship only within the continental United States via UPS or FedEx. Every order includes free shipment protection: if a parcel is lost or arrives damaged in transit, we will replace it at no cost, subject to the process described on our Shipping page. We may decline to ship to any address we deem high-risk or non-compliant, and we do not ship to freight forwarders or for export.

9. Returns & Refunds

All sales are final. Because product integrity depends on handling outside our control after delivery, we do not accept returns or issue refunds except as required by law. If a product arrives defective or damaged, you must notify us in writing at info@thebriarrosecompany.com within seven (7) days of delivery. If we verify the defect, your sole and exclusive remedy is, at our option, replacement of the product or a refund of the amount paid for that product.

10. Chargebacks

Before disputing any charge with your bank or card issuer, you must first contact us in writing at info@thebriarrosecompany.com and allow thirty (30) business days for us to resolve the matter. Initiating a chargeback without first doing so is a material breach of these Terms and authorizes us to: (a) immediately terminate your account and refuse future orders; (b) pursue collection of the disputed amount plus reasonable attorneys’ fees and costs; and (c) recover liquidated damages of $2,500 per wrongful chargeback.

11. Electronic Signature & Records

Completing checkout requires acknowledging the conditions above and typing your full name as your electronic signature. You consent to transact electronically; your acknowledgments, typed signature, and the time of signing are recorded with your order and constitute a binding agreement.

12. Limitation of Liability

To the maximum extent permitted by law, the total aggregate liability of The Briar Rose Co. for any claim arising out of or related to a purchase is limited to the lower of (a) the purchase price of the specific product giving rise to the claim, or (b) $500. In no event shall we be liable for any indirect, incidental, consequential, special, or punitive damages.

13. Indemnification

You agree to indemnify, defend, and hold harmless The Briar Rose Company LLC and its members, officers, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use, handling, storage, or disposal of any product, your breach of these Terms, or your violation of any law.

14. Dispute Resolution; Arbitration; Class-Action Waiver

Informal resolution first. Before commencing any arbitration or proceeding, you agree to contact us in writing at info@thebriarrosecompany.com and attempt to resolve the dispute informally for at least thirty (30) days. A claim filed before completing this step may be dismissed, and the filing party may bear the other party’s resulting costs.

Binding arbitration. Any dispute not resolved informally shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules, seated in Texas. Class-action waiver. All disputes shall be brought only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

15. Governing Law & Venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. Subject to Section 14 (Arbitration), the exclusive venue for any permitted court proceeding shall be the state and federal courts located in Collin County, Texas, and you consent to their jurisdiction.

16. Affiliate Program

The Company may, at its discretion, operate an affiliate or referral program under a separate Affiliate Program Agreement and Affiliate Guidelines. Any affiliate participation is governed by those separate terms, which require full FTC disclosure of the affiliate relationship and prohibit any medical, therapeutic, or outcome claims. No affiliate is authorized to make representations on the Company’s behalf beyond materials the Company provides. No affiliate program is currently active.

17. Changes; Severability; Contact

We may update these Terms from time to time; the version in effect at the time of your order governs that order. If any provision is held unenforceable, the remaining provisions remain in full force. Questions and notices: The Briar Rose Company LLC — info@thebriarrosecompany.com.